Privacy Policy

At Lawei Hardware ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.laweihardware.com (the "Site") and use our services. Please read this policy carefully.

1. Information We Collect

1.1 Information You Provide to Us

When you use our contact forms, request a quote, or communicate with us, we may collect the following personal information:

• Full name
• Email address
• Company name
• Phone number / WhatsApp number
• Product inquiry details and requirements
• Any other information you choose to provide

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website URLs
• Device type (desktop, tablet, mobile)

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. We use:

• Essential cookies: Required for the Site to function properly.
• Analytics cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics).
• Preference cookies: Remember your language and other preferences.

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Site.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to your inquiries and provide product quotations
• To process and fulfill your orders
• To communicate with you about our products, services, and promotions (with your consent)
• To improve our website, products, and customer service
• To analyze website traffic and usage patterns
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., email services, analytics providers, shipping companies). These parties are obligated to keep your information confidential.
• Legal Requirements: We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Access controls limiting employee access to personal data
• Secure data storage with backup procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal exceptions.
• Objection: Object to processing of your personal information for direct marketing purposes.
• Restriction: Request restriction of processing under certain circumstances.
• Data Portability: Request transfer of your data to another organization.

To exercise any of these rights, please contact us at privacy@laweihardware.com. We will respond to your request within 30 days.

6. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media platforms, WhatsApp). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our website and services are intended for business-to-business (B2B) use and are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

As a China-based company, your information may be stored and processed in China or other countries where our service providers operate. These countries may have different data protection laws than your jurisdiction. By using our Site and services, you consent to the transfer of your information to these locations.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Continued use of our Site after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: privacy@laweihardware.com
• Sales Email: sales@laweihardware.com
• Address: Ruian Industrial Zone, Ruian, Wenzhou, Zhejiang Province, China 325200
• Phone: +86 138 0000 0000

We will endeavor to respond to your inquiries as soon as possible.